Unable to install games on GOG Galaxy [Fixed]

You unable to install games on GOG Galaxy? Several users have complained that when trying to install GOG games through the GOG Galaxy app, the Installation failed an error occurs or the installation hangs and the game simply does not install.

Unable to install games on GOG Galaxy

Now this problem can occur if you don’t have enough free disk space to download and save the game. Also, if your internet connection is weak, the game won’t install. Also, third-party antivirus and firewall interference can be another reason why you can’t install games on GOG Galaxy. If you are also facing the same problem, we are here to help you. You can follow the solutions we mentioned and install GOG games without any problem.

Unable to install games on GOG Galaxy

If you can’t install GOG Galaxy games on your PC, use the fixes below to solve the problem:

  1. Make sure you have enough disk space to install new games.
  2. Check your Internet connection.
  3. Use the Check/Fix option.
  4. Delete the Galaxy.db file.
  5. Disable third-party antivirus/firewall.
  6. Change the security settings for the GOG Galaxy folder.
  7. Reinstall GOG Galaxy.
  8. Try installing GOG games through your browser.

1]Make sure you have enough disk space to install new games

If you can’t download and install the game on GOG Galaxy or the installation fails, make sure you have enough space on your hard drive to save the game. If your hard drive where you are installing the game is full or has very little free space, the game will not install. Most game files are large in size. So you need to have enough free space to download and install a new game on GOG. You can check the storage space requirements of the game in question and make sure your system meets those requirements.

If your hard drive is running out of space, you can clean up the drive. To do this, use the Disk Cleanup tool that comes with Windows. Here’s how

  1. First, run Disk Cleanup, select the target hard drive you’re trying to install games on, and click OK.
  2. After that, mark all the files including temporary and other cache files that you want to delete and click OK.
  3. After deleting the files, see if there is enough disk space. If not, try cleaning out some junk files and see if that fixes the problem.

After clearing disk space, check if you can download and install games on GOG. If not, there must be some other root cause of the problem. So, you can use the following possible fix to solve the problem.

2]Check your internet connection

To download and install games on GOG or any other platform, you need an active and stable internet connection. If there is a problem with the Internet connection, the installation of the game will most likely fail. Most online video games are heavy in size and require a fast and active internet connection. So, make sure you are connected to a stable and reliable internet connection that allows you to download the necessary game files. Here are some tips you can follow to optimize your Internet connection:

If your Internet is working fine, use the following fix.

Tip: Fix GOG Galaxy Launcher running out of disk space error on Windows PC.

3]Use the Check/Fix option.

If it was not possible to install the game with Installation failed error, you can check and fix the installation and then try to install it again. For this, GOG Galaxy offers a special check/fix option. Here’s how:

  1. First, open GOG Galaxy and go to Library section.
  2. Now find and select the game whose installation needs to be fixed.
  3. Next, click on more button with the drop-down arrow, and then select Manage installation option.
  4. After that click Check/fix and follow the instructions to allow GOG Galaxy to restore the game installation.
  5. Once done, try reinstalling the game and see if the issue is resolved.

4]Delete the Galaxy.db file

Galaxy.db is the GOG Galaxy database file. If it is damaged, it will cause problems such as installation failure. So, you can try to delete the Galaxy.db file and then check if you can install your games. After deleting it, GOG Galaxy will reset the file and create a new one. You may also want to create a backup copy of this file just to be safe.

To delete the Galaxy.db file, follow these steps:

This method worked, as confirmed by several affected users on various forums. But, if that doesn’t work for you, try another fix.

Read: A GOG game is missing, not showing, or missing from GOG GALAXY.

5]Disable third-party antivirus/firewall

The problem may be caused by your antivirus or firewall blocking GOG Galaxy from working properly. As a result, the installation of the game does not work. So, you can try temporarily disabling your antivirus and firewall and then see if the problem is resolved. If so, you can be sure that your security software is the main culprit behind your inability to install games on GOG Galaxy.

To permanently solve this problem, you can add an exception for GOG Galaxy to your antivirus and firewall. Open the antivirus settings and go to the exceptions configuration. After that, add the following executables to the exclusions list:

C:\Program Files (x86)\GOG GALAXY\GalaxyClient.exe
C:\Program Files (x86)\GOG GALAXY\GalaxyClientService.exe
C:\ProgramData\GOG.com\Galaxy\redists\GalaxyCommunication.exe

Once done, restart GOG Galaxy and install your games without any problem.

If this scenario does not apply to you, apply the following fix.

6]Change the security settings for the GOG Galaxy folder

According to many users, changing the security settings for the GOG Galaxy folder helped them solve the problem. You can also try to do the same and see if you can install the games. Here’s how to do it:

  1. First, completely stop GOG Galaxy and any related process from the task manager.
  2. Now open Files Explorer with Win+E and navigate to the GOG Galaxy installation folder, which by default can be found in the following location: C:\Program Files (x86)\GOG GALAXY
  3. Then right click on GOG GALAXY folder and click Properties option from the context menu.
  4. After that in the village General tab, don’t forget to uncheck the option mentioned Read only.
  5. Now go to Security tab, click on Edit button, and then tick Full control option for all users.
  6. When finished, click Apply > OK to apply the new settings.
  7. Finally, open GOG Galaxy again and try to install the game.

See: How to roll back a GOG Galaxy game to a previous version?

7]Reinstall GOG Galaxy

If none of the above solutions worked, it’s possible that the GOG game client is installed incorrectly or corrupted. And that’s why you can’t install games. So, in that case, you can reinstall the GOG Galaxy app and check if the issue is resolved.

To reinstall GOG Galaxy, you need to completely remove it from your PC. You can uninstall GOG Galaxy using the Settings app. Open the Settings app, go to Applications and tap on the Installed apps option. Now select the GOG Galaxy app, tap the three dots button and select the Uninstall option. Follow the instructions and complete the process. Once done, go to the following location and delete all files:

C:\Program Files (x86)\GOG Galaxy
C:\ProgramData\GOG.com
C:\Users\<yourusername>\AppData\Local\GOG.com\Galaxy

Also delete other residual GOG Galaxy files elsewhere.

If the above folders are hidden, go to the View menu in File Explorer and select the Show > Hidden Items option.

Once completed, you can download the latest version of GOG Galaxy and then install it on your system.

8]Try installing GOG games through your browser

GOG offers two download options for installing your favorite games. One is where you can use the GOG Galaxy app to download and install games and related updates. The second option is to download games through a web browser as an offline installer. Since the first method doesn’t work for you, try using the offline installer option to install the games.

You can go to the official GOG website and log in to the website using your registered account. After that, select the game you want to install, click DOWNLOAD BACKUP GAME INSTALLER, and download the installation files for your game. You can then run the installer file on your computer and follow the on-screen instructions to install the game. Hopefully this method will work for you if none of the listed solutions worked for you.

How do I manually install a GOG game?

To install a GOG game on Windows, you can use the GOG Galaxy app. Download and install GOG Galaxy from the website and then open it. Go to the Games tab, select the game you want to install, and then click the INSTALL button to install the game. Alternatively, you can also use offline installers to download and install GOG games on your PC. Visit the official GOG website, log in to your user account, select a game, and then download the required installation files. You can then run the installer and install the game on your computer.

Why doesn’t the game install?

If your games cannot be installed on GOG Galaxy, your internet connection may be weak or the hard drive you want to install the game to is full or does not have enough free space. Apart from this, corrupted Galaxy.db file, blocked by antivirus or firewall, security settings for GOG Galaxy folder and corrupted GOG Galaxy installation can be other causes of the same problem.

Related reading: GOG Galaxy doesn’t track my playtime.