How to fix error 0X800f0214 when installing a printer on a PC

If you have ever encountered error 0X800f0214 when installing a printer on Windows PC, this can be frustrating. However, this error indicates that the OS has not found a valid driver file for your printer driver. And for this reason, you may see the following error:

The operation could not be completed (error 0x800f0214).
The specified path does not contain the appropriate device INF files

Or lower

The printer driver has not been installed. This installer cannot run correctly on this operating system

But don’t despair as this troubleshooting guide will show you how to fix error 0X800f0214 when installing a printer on a Windows PC. Read it!

error 0X800f0214 when installing the printer

Fix error 0X800f0214 when installing printer on Windows PC

Using the following methods, you will be able to fix error 0X800f0214 when installing a printer on a Windows 11/10 PC:

1. Run the printer troubleshooter

Your Windows computer comes with a built-in troubleshooter that scans and fixes connectivity and communication problems for your printer. To run the troubleshooter,

  • Click the Start menu icon on the taskbar.
  • Click Settings.
  • Choose Troubleshooting.
  • Click on Other troubleshooting tools.
  • Click the Run button.

2. Reinstall the printer driver

The job of drivers is to ensure a smooth interaction between the hardware and software of a Windows PC. Therefore, corrupt or outdated drivers can cause the 0X800f0214 error. To fix this error, go to the printer manufacturer’s website and check for the latest printer driver updates. If so, download and install in compatibility mode. For users who may have upgraded to Windows 11 version 22h2, you can also find a compatible driver by following these steps:

  • Right-click the downloaded device driver.
  • Choose Properties from the context menu.
  • From Properties window, go to Compatibility and select Windows from the drop-down menu.
  • Click Apply and good to confirm.

3. Temporarily disable Windows Firewall or security software

A recently installed firewall or software may be blocking communication between your computer and the printer, causing error code 0X800f0214. To clear this error, simply disable Windows Firewall or any other security program you may have installed recently and see if that clears the error. Don’t forget to turn your firewall back on after the installation is complete to avoid putting your computer at risk.

4. Enable network discovery and printer sharing

Printer sharing is a feature that allows you to print using a printer that is on the same network but not connected to your computer. This method applies if you receive error code 0X800f0214 when trying to install a printer driver on a shared network. First, enable network discovery, then enable file sharing. Your printer should now be able to print documents on a shared network.

With the above methods, you will be able to fix error 0X800f0214 when installing a printer on a Windows PC.

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