The call button is one of our favorite features on the iPhone for quickly muting the iPhone. However, like the volume buttons, it’s also a physical button, and it randomly stops working after a while. If you are facing this problem, we have put together some methods to help you fix iPhone silent switch not working.
Having said that, we are grateful to Apple for keeping the switch to the iPhone to this day. We were disappointed when OnePlus decided to ditch the warning slide, leaving the iPhone as the only popular offering with the feature. And given that we all love it, it’s a bummer when it stops working. So, let’s figure out how to solve this problem.
Why is my silent button not working on my iPhone?
Like any physical entity that involves mechanical movement, a silent switch is prone to wear and tear after a long period of use. This is the most common reason for its failure. However, several bugs in iOS also prevent it from working. So, in this article, we will help you diagnose and solve this problem.
In addition, we will also help you with some alternative options to get the silent switch functionality if you are unable to solve the problem.
How to fix silent button not working on iPhone
The silent switch is on the left side of the iPhone. And here are six different ways you can solve your silent switch/ringer problem.
1. Clean the area around the button
If dust and lint build up in the silent switch area, it will prevent you from pushing it up or down. So, make sure you clean it gently with a soft microfiber cloth and use a soft earbud to pick up any particles stuck inside.
2. Check that the cover does not interfere with the movement of the button
Although a protective case is necessary to protect the device from drops, you need to be careful that any of its material does not interfere with the movement of the buttons. If the cutout in the case for the alert slider is too small, or if any extra material restricts the movement of the silent switch, you’re better off buying a new iPhone case.
Now let’s take a look at some iOS troubleshooting options to help you fix the problem.
3. Restart your iPhone
Restarting your iPhone can solve many problems and potentially solve the problem of silent switch not working on your iPhone.
Step 1: Turn off your device first.
- On iPhone X, XR, 11, 12 and 13 series: Press and hold the Volume Down button and the Side button.
- On iPhone SE 2nd or 3rd generation, 7th and 8th series: Press and hold the side button.
- On iPhone SE 1st generation, 5s, 5c, or 5: Hold the power button at the top.
step 2: Now drag the power slider to turn off the device.
step 3: Then turn on your device by pressing and holding the power button on your iPhone.
However, if the problem persists after restarting your iPhone, let us check for new iOS updates.
4. Update your iPhone
Apple fixes bugs that affect a large group of users through iOS updates. Therefore, it is recommended to make sure that the iOS version on your iPhone is up to date. Check:
Step 1: Open the Settings app and select General.
step 2: Select “Software Updates” and check if new updates are available.
step 3: If a new update is available, you’ll see a “Download and Install” option. Click on it to get the latest version. If not, you will see that your iPhone is updated.
If that doesn’t work either, factory reset your iPhone.
5. Reset your iPhone
Step 1: Open the Settings app and select General.
step 2: Now select “Move or Reset iPhone”.
step 3: Click Reset.
Step 4: Click Reset All Settings. This option will help you reset your iPhone to factory settings.
If that doesn’t fix the problem, you can erase all data on your iPhone and start over.
However, we recommend this method as a last resort and before proceeding, please back up your iPhone as it will delete all your data.
To erase your iPhone, click Erase All Content and Settings in step 3 above and follow the on-screen instructions.
Finally, if none of the above methods fix your silent switch problem, the best way to resolve the issue is to contact Apple Support.
6. Contact Apple Support to replace the silent switch
Contact Apple Support for information on what it takes to replace the silent/ringer switch on your iPhone. Although it may cost you money, it is the best way to solve the problem. Here is some information we can share from Apple’s official website.
That’s all you need to know about fixing a broken silent switch on iPhone. However, there is little you can do if there is visible physical damage to the silent switch. That’s why we’re offering several silent options so you can quickly mute your device.
How to turn off/on silent mode without turning on iPhone
Here are the ways you can get silent switching functionality with a few tools that are available on your iPhone.
1. Turn on silent mode in settings
Step 1: Open the Settings app and tap Sound & Feel.
step 2: You will see a slider to adjust the volume. Drag it all the way to the left to mute your iPhone.
2. Use AssistiveTouch
AssistiveTouch is a very useful tool-like feature in iOS. It provides a set of controls for using your iPhone, and obviously it also has the ability to mute and unmute your iPhone. Here’s how you can enable it.
Step 1: Open the Settings app and select Accessibility.
step 2: Click on the touch.
step 3: Now select AssistiveTouch and enable AssistiveTouch.
Step 4: You will see a floating button on the main screen. When you click on it, the controls box will open. Tap Device and tap Mute/Unmute.
These are some alternative features that compensate for the lack of functionality due to a faulty silent switch. Now you know how to deal with silent switch not working on iPhone. However, if you have further questions, please take a look at the FAQ section below.
Frequently asked questions about iPhone Silent Switch not working
It costs about $99, but may vary depending on your model.
Yes, iPhone Silent Switch is waterproof on IP-rated iPhones.
Well, there is no official figure, but most users say that it will easily last for 5-6 years of use.
Fix silent switch not working on iPhone
That’s all you need to know about fixing a broken silent switch on iPhone. We hope these methods have helped you resolve the issue. However, if that doesn’t work for you, you can always use iPhone silent switch alternatives as shown in our article!