13 Ways to Fix Spotify Constantly Crashing on Windows

Spotify is one of the most popular music streaming apps out there. However, we noticed that the desktop app has many problems. Sometimes it refuses to work and other times it randomly shuts down. In this article, we turn to the latter to help you fix Spotify crashing on Windows.

We’ve put together thirteen different methods to fix Spotify randomly closing on Windows. But before we proceed to the fixes, let’s understand the reasons why this problem occurs on Windows PC.

Why Spotify crashes on Windows

In our personal opinion, we honestly believe that iOS and Android apps have more attention to detail than desktop apps. Spotify crashes for many reasons. For the most part, a quick reinstall works, but we recommend using it as a last resort.

Sometimes it can also happen due to a large amount of accumulated cache or enabling several settings such as hardware acceleration in the program. However, basic fixes such as setting the correct time or clearing the RAM can also solve the problem. Let’s explore each method and try to fix the problem.

How to Fix Spotify Crashing on Windows

Here are thirteen different ways to prevent Spotify from accidentally closing. You can use one or a combination of these fixes to fix the problem.

A note: The methods below work for Windows 8, 10 and Windows 11. However, there may be a slight difference in the steps, but it is basically similar and you can understand.

1. Restart your PC

Restarting your PC is a good old-fashioned solution to most problems. We hope this can also solve the issue of Spotify crashing on Windows.

Step 1: From the Start menu, click the Power button.

step 2: Click on Restart.

Wait for your PC to restart and then check if the problem has been fixed. If not, you can try to check if there are any errors in the time and date settings on your system.

2. Set the correct time and date

A mismatch between the time and date on your PC can affect the operation of some programs. So make sure you have the correct date and time. Here’s how you can set it up right.

Step 1: Open the Settings app and select Time & Language from the sidebar.

step 2: Turn on the “Set time automatically” switch.

This will adjust the time and automatically set it according to your time zone. However, if this doesn’t solve the issue of Spotify crashing on Windows, you can check the storage space on your Windows PC.

3. Check your Windows storage space

If you are low on storage space, this can cause a bottleneck and slow down many programs. Also, Spotify takes up a lot of space. So, make sure you have enough memory left on your device. If not, you can read our guide on how to free up storage space on your Windows PC.

In addition, the low amount of available RAM can also affect the performance of some programs. Here’s how you can check your RAM usage.

4. Check your RAM usage

If you’re running out of memory, it’s most likely causing Spotify on Windows to crash. Here’s how you can check your PC’s RAM usage.

Step 1: Press Ctrl + Alt + Delete together.

step 2: Now select Task Manager.

step 3: Check the RAM usage in the Performance tab.

If the available memory is less than 20%, you can close several running programs on your PC. This will free up RAM and ensure that Spotify stops crashing randomly.

However, if Spotify continues to crash, you can try closing Spotify from Task Manager and restarting the program.

5. Force quit Spotify and restart

Here’s how to force close Spotify in Task Manager.

Step 1: Press Ctrl + Alt + Delete together.

step 2: Select Task Manager.

step 3: Select Spotify and click Finish Task.

This will close Spotify and all related processes. You can then re-open the app and see if it still crashes.

If the method described above failed to solve the problem, you can try to run the program as an administrator.

6. Run Spotify as administrator

Whenever you run the application as an administrator, you get completely unrestricted access to all its components. Therefore, this method can potentially solve the problem of Spotify crashing on Windows.

Step 1: Find Spotify in the Start menu.

step 2: Right-click on Spotify and select “Run as administrator”.

Another solution to the problem is to check if Spotify has any compatibility issues. Run it in a different compatibility mode.

7. Run Spotify in compatibility mode

Running Spotify in compatibility mode with an older version of Windows can solve the problem of it randomly crashing on Windows. Here’s how you can do it.

Step 1: Find the Spotify app in the Start menu and select Open file location.

step 2: Right-click the highlighted Spotify option and select Properties.

step 3: Select Compatibility.

Step 4: Select the “Run this program in compatibility mode for:” check box.

step 5: Choose an older version of Windows, say Windows 8.

Step 6: Select OK. This applies the compatibility mode for the selected older version of Windows.

If the above methods don’t solve the problem, you can try troubleshooting Spotify as an alternative fix.

8. Troubleshoot Spotify

Step 1: Find the Spotify app in the Start menu and select Open file location.

step 2: Now right-click on the highlighted Spotify option and select “Show advanced options”.

step 3: Select Check for compatibility issues.

Step 4: Now select “Try recommended settings”.

step 5: Click “Check App”.

Open Spotify and check if the crash still occurs. After that, go back to the troubleshooting window.

Step 6: Now click Next.

Step 7: Depending on whether the problem persists, you can choose an option to complete the troubleshooting process.

These were all methods that dealt with external configurations for Spotify. Now let’s move on to the program itself and try to fix Spotify crashes on Windows.

9. Disable hardware acceleration

The hardware acceleration option in the Spotify app is known to cause several issues, as reported by many users on online forums. Let’s try disabling this option and see if it solves our problem.

Step 1: Open the Spotify app. Click on your username at the top and select Settings.

step 2: Turn off the hardware acceleration switch.

If that didn’t fix the problem, let’s try updating Spotify for Windows.

10. Update Spotify

Updating the Spotify app fixes all the bugs and issues you are facing. If Spotify keeps crashing or crashing randomly, it could be a version-specific issue. So, upgrading to the next version will surely solve the problem.

You’ll see a blue dot next to your username in the Spotify app when an update is available. You can click on it and update it to the latest version of the program. Here are the official instructions from Spotify.

Source: Spotify official website

11. Use Spotify Web

Another effective way to solve the problem of Spotify crashing on Windows is to use the web version of the program. You can open the web version from the link below and log in to access and listen to the music and podcasts.

However, if you are not satisfied with the web version and want to try to fix the problem and use the desktop app itself, you can try clearing Spotify data.

12. Clear Spotify data and cache

Spotify stores and accumulates a lot of temporary cache over time. This is so that the app can quickly load a few items from local storage instead of loading them all the time.

However, this can take up a lot of storage, can slow down Spotify, and cause it to crash. Here’s how to clear Spotify data and cache on Windows.

First, you need to access the hidden files to find and delete the Spotify cache folder.

Step 1: From the Start menu, search for File Explorer Options and click the first result.

File Explorer Options

step 2: Once open, click on the View tab.

step 3: Check the “Show hidden files, folders, and drives” option.

Step 4: Click OK to apply the settings.

step 5: Now click on C drive -> Select users.

Step 6: Choose your username.

Step 7: Now go to AppData -> Local -> Packages.

Step 8: Select the folder containing the keyword “Spotify”

Step 9: Next go to LocalCache -> Spotify -> Data.

Step 10: Select all folders and click Delete.

If that doesn’t work, as a last resort, you can reinstall the Spotify app.

13. Reinstall Spotify

First, you need to uninstall Spotify. Here’s how you can uninstall Spotify from your PC.

Step 1: Open the Settings app and tap Apps in the sidebar.

step 2: Select “Applications and features”.

step 3: Scroll down to find Spotify Music.

Step 4: Click on the three dots next to Spotify and click on Remove.

step 5: Finally, click Delete to confirm.

Here’s how you can uninstall Spotify from your PC.

Step 6: Now you need to download Spotify. You can download Spotify from Windows Store or download it from their official website. Links for both are provided below.

These are the methods that you can use to solve the problem of Spotify crashing on Windows. If you have any questions, you can take a look at the frequently asked questions section below.

Spotify crashes on Windows FAQ

1. Firewall or Windows Defender preventing Spotify on Windows?

It’s not known to crash, but if you suspect a problem, you can try disabling it in Windows.

2. Does Spotify Premium work better?

No. There are no performance benefits with Spotify Premium.

3. Can a VPN cause Spotify to crash?

At worst, a VPN can directly affect Spotify’s internet speed, but it can’t cause Spotify to crash.

4. Why does Spotify take up a lot of memory?

Spotify accumulates a lot of local cache and data for smooth operation. This results in consuming a lot of storage space.

Fix Spotify crash on Windows

There are all proven methods that we recommend to solve the problem of Spotify crashing on Windows. Given the love we all have for music and podcasts, this question can obviously be frustrating. So, we hope this guide has solved your problem and you’re back to using Spotify!