12 Best Ways to Fix Safari Not Working on iPhone and iPad

Apple’s brilliant web browser, Safari, was developed in 2003 and has received much praise. However, Google responded with Chrome and many switched to it because Safari had bugs. Although it has improved a lot over the years, sometimes the web browser stops working. If you’re facing this problem, here are twelve fixes for Safari not working on iPhone and iPad.

Safari does not work on iPhone and iPad

Below are some of the most common methods that have worked for Safari troubleshooting. We recommend that you try all methods except the Reset iPhone option, which should be used as a last resort. We’ve given detailed steps for each method, but let’s start with the basics.

Why Safari doesn’t work on iPhone and iPad

Safari can stop working for many reasons, but the most common problem is that the program can’t connect to the Internet. It’s probably because you’re not connected to a good internet connection, or there are some misconfigurations in your iPhone settings that prevent Safari from doing this.

Fortunately, there are some effective methods to solve the problem. If you start reading the next section of this article, you will find a detailed procedure to fix Safari on your device.

How to fix Safari not working on iPhone and iPad

Below are twelve easy methods to fix Safari. Most of them will solve the problem in just a few steps and therefore will not take much time.

We also encountered many users on the forums who suggested turning off/on multiple features to fix the problem. So, let’s look at all these methods in detail. We can start by simply trying to reboot the device

1. Restart your iPhone or iPad

Simply trying to restart your device will solve most problems, and it can probably fix Safari not working as well. Here’s how to reset your iPhone or iPad.

Step 1: Turn off your device first.

  • On iPhone X and above: Press and hold the Volume Down button and the Side button.
  • On iPhone SE 2nd or 3rd generation, 7th and 8th series: Press and hold the side button.
  • On iPhone SE 1st generation, 5s, 5c, or 5: Hold the power button at the top.
  • On the iPad: Hold the power button at the top.
Restart your iPhone
Source: Apple

step 2: Now drag the power slider to turn off the device.

step 3: Then turn on your device by pressing and holding the power button on your iPhone.

If it’s a software issue, restarting your device should fix the problem of Safari not working. If it doesn’t, try adjusting some of the settings shown in the next few fixes and see if they help.

2. Turn off Safari suggestions

We’re not entirely sure how this solves the problem, but many users report that it restored their browser’s functionality. Here’s how you can turn off Safari’s search suggestions on your iPhone or iPad.

Step 1: Open the Settings app and open Safari

step 2: Turn off “Search engine suggestions”.

This way you can disable search engine suggestions. If the problem persists, you need to check if Safari is restricted by any Screen Time settings.

3. Edit the screen settings

To ensure digital control of the user’s well-being, Apple has the ability to set a limit on the duration of use of any program. If you’ve turned on Screen Time for Safari, it can’t be used once you’ve reached the set limit. Here’s how you can remove the restriction so that Safari runs normally on iPhone.

Step 1: Open the Settings app and select Screen Time.

step 2: You need to select App Restrictions.

step 3: Safari will appear in this list if there is a limit for it. Click on it and select Remove limit.

This ensures that you are not restricted in using Safari. Now you need to check if the network restriction is set in Safari.

4. Check the cellular settings for Safari

If you’ve turned off cellular data access for Safari and you try to use Safari for mobile data, it won’t work. Therefore, it is necessary to remove the restrictions. Here’s how you can do it.

Step 1: Open the Settings app and select Cellular.

step 2: Scroll down to find Safari. Turn on the switch to allow Safari to access cellular data.

If the problem persists, it may be time to try clearing all browsing data from Safari.

5. Clear Safari history and data

If you use Safari for a long time, it will accumulate a lot of website data. This can slow down Safari and affect web browsing performance. Therefore, it is a good practice to clear your browsing history and cache from Safari every two weeks. Here’s how you can do it.

Step 1: Open the Settings app and select Safari.

step 2: Click “Clear website history and data” and select “Clear history and data” to confirm. This will delete your browsing history, saved cache, cookies and saved passwords.

6. Check your network connection

As mentioned earlier, the main reason why Safari doesn’t work on iPhone and iPad is because of a lack of connectivity. Here’s how you can make sure your device is connected to a good network.

Step 1: Open the Settings app and select Wi-Fi.

step 2: Now check if the Wi-Fi network you are connected to has full strength and is not showing errors like “Not Connected to Internet” or “Weak Security”.

If you are using mobile data, the connection should be either 4G or 5G with a strong signal.

Step 1: Open the Settings app and select Cellular.

step 2: Make sure the switch is turned on for cellular data. Also make sure the network is connected to 4G/5G and has a good signal.

step 3: If you can’t connect to a 4G or 5G network even though you have a 4G plan, click Cellular data options.

Step 4: Now tap on Voice & Data. Select 4G or 5G as the default network.

7. Disable “Hide IP address from trackers”.

The “Hide IP address from trackers” option ensures that your IP address will not be provided to any browser trackers. To learn more, you can read our article about trackers in Safari. However, this causes a few issues that may cause Safari to not work on iPhone and iPad.

Here’s how you can disable this feature.

Step 1: Open the Settings app and select Safari.

step 2: Click Hide IP Address.

step 3: Select Off if not already.

Another feature of Safari that can cause a few errors is extensions. Here’s how you can disable them to fix Safari not working on iPhone and iPad.

8. Check Safari extensions

While Safari extensions on iPhone help extend functionality, not all extensions are stable, and some may cause problems when browsing the web. Here’s how you can disable the extension.

A note: The extension we use to show you the steps is just an example. We are in no way claiming that this extension causes problems.

Step 1: Open the Settings app and select Safari.

step 2: Now click on Extensions.

step 3: Now select the extension and disable it.

That way you can disable extensions to make sure they aren’t causing problems. However, sometimes having JavaScript disabled can also affect Safari. Let’s go into this in detail in the next section.

9. Enable JavaScript

JavaScript is a critical element of websites that provides interactive content. If you disable it, you won’t see any images, videos, or other media content on the website. Therefore, this can prevent Safari from responding on the iPhone. Here’s how you can enable JavaScript.

Step 1: Open the Settings app and select Safari.

step 2: Scroll down and click on More.

step 3: Make sure the switch for JavaScript is enabled.

This way you enable JavaScript and ensure that all kinds of websites work properly in Safari. If that doesn’t work either, you need to check if your device is connected to a VPN network and if it’s not preventing Safari from working properly.

10. Disable VPN

A VPN is a private network that hides your IP address while browsing the web. However, if you don’t connect to a VPN with a reliable service, you’ll experience slow speeds when browsing in Safari. So you can disable the VPN connection.

Step 1: Open the Settings app and select General.

step 2: Click “VPN and Device Management” and make sure the VPN status remains “Not Connected”.

If none of the above methods work, you can try some common methods that will help solve most problems on iPhone and iPad, you can check if there is a software update for your iPhone.

11. Update your iPhone and iPad

Apple provides fixes for problems that many users experience through software updates. Therefore, it is better to stay on the latest version of iOS. Here’s how you can do the same.

Step 1: Open the Settings app and select General.

step 2: Click Software Update and select Download and Install. This will download and install the latest iOS update for your iPhone and iPad.

If that doesn’t work, you might want to try resetting your iPhone or iPad as a last resort.

12. Reset all settings

Resetting your iPhone has a good chance of fixing any problem, and the same goes for Safari not working. Here’s how you can reset your iPhone.

Step 1: Open the Settings app and select General.

step 2: Click “Transfer” or “Reset”.

step 3: Select Reset.

Step 4: You can now select Reset Network Settings to restore all network-related settings to their original settings, such as Wi-Fi settings, cellular settings, saved passwords, etc.

If that doesn’t work, you can select Reset All Settings. However, this will restore all iPhone settings to default. This will not delete your data.

step 5: If that doesn’t work either, you can try completely erasing your iPhone and starting over. You can click on the “Erase all content and settings” option on the reset page.

Now follow the on-screen instructions to erase and reset your iPhone. However, since it wipes your phone, we suggest you take a full backup of your iPhone and iPad.

This, as mentioned earlier, should only be used as a last resort as you will have to set up your iPhone or iPad as a new device.

Get Safari working again with these methods

That’s all you need to know about trying to fix Safari not working on your iPhone or iPad. We hope these methods have been useful to you. Realistically speaking, it’s most likely a network connection or website-side issue. We hope your Safari will be up and running soon.